CONTACT

DOWNLOAD ANPR

DOWNLOAD Infomobility

Technical Support UK

TagMaster has several alternative technical support solutions depending on the type of technical support contract you have:

– Free of charge technical support guidance via e-mail (preferred) or telephone. Our ambition is to acknowledge your support request within 8 working hours and provide a technical response on the majority of topics within 5 working days.

– Priority technical support subject to separate agreement. This premium paid support service always has priority. Our goal is to provide an initial technical response within 8 working hours.

TagMaster also offers additional assistance on a consultancy fee basis, for example system testing, on-site presence and documentation.

Product life cycle management

At TagMaster Group, we are committed to providing innovative and high-quality solutions that enhance efficiency and simplify selection for our customers.

As part of our continuous efforts to optimize our product offerings, we are transitioning certain legacy solutions to the next generation of products with enhanced performance and greater capabilities.

As part of this process, certain older TagMaster products are being phased out and will no longer be supported. 

 

To ensure continuity and the best possible experience, we have identified upgraded alternatives that provide improved functionality and long-term value.

We encourage customers currently using these products to plan for smooth transition to the recommended replacements. Our team is available to assist with any questions and to help you select the best solution for you needs.

Thank You for your continued trust in TagMaster. We look forward to supporting you with our latest, most advanced solutions.

Have questions? Here you can find answers to some of the most common questions asked.